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Big jump in ePay usage

04Recent statistics revealed by Dubai Smart Government show more than AED 4bn was generated through ePay in the first nine months of 2013, which is a 23 per cent increase compared to the same period last year.

ePay enables customers to pay their bills electronically and settle dues for various government services in a safe and secure environment that saves time for customers and spares them the effort of visiting banks or the concerned departments.

A total of AED 4,010,185,394 – through 3,314,067 transactions – was collected through ePay on behalf of 28 participating government entities by the end of September 2013 compared to AED 3.2 billion through 2,447,948 transactions in 2012, up by 35 per cent in terms of number of transactions.

As shown by the figures, ePay is contributing to generating huge direct and long-term revenues in terms of government expenses. Ahmad Bin Humaidan, director general of Dubai Smart Government, said, “These results clearly indicate a faster pace of eTransformation in Dubai as evidenced in the increasing adoption by customers of ePay as a preferred mode of payment to complete government transactions on one hand and in the confidence shown by customers in the efficiency and safety of this option on the other, thereby contributing to supporting and reinforcing the national economy.

“The positive effects of ePay are not limited to this but extend to environmental sustainability, which was called for His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, in his future vision of the UAE when he launched the ‘Green Economy for Sustainable Development’ as a long-term national initiative.”

“We have made great strides towards smart government applications, specifically in financial dealings, which require trust and confidence from customers. We at Dubai Smart Government were able to enhance the assurance of customers as regards all the developments made to the gateway, whether in terms of increasing the security of the electronic payment system by adopting 3-D Secure or in terms of providing open payment options for users via multiple channels.”

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